Privacy Policy

1. Information We Collect

When you create an account on PetRaters, we collect:

• Account information: Full name, email address, phone number, city, state, and occupation.
• Pet information: Names, species, breed, age, and gender of pets you add to your profile.
• Content you create: Reviews, comments, photos you upload, and votes you cast.
• Technical data: IP address, browser type, and pages visited (for security and spam prevention).

2. How We Use Your Information

• To operate and improve the PetRaters platform
• To send email verification and account-related notifications
• To detect and prevent spam, fraud, and abuse
• To process premium subscription payments (via Paddle)
• We do not sell your personal information to third parties
• We do not use your data for advertising targeting

3. Cookies

We use session cookies to keep you logged in. We do not use third-party tracking cookies or advertising cookies. You can disable cookies in your browser, but some features (such as staying logged in) may not work correctly.

4. Payment Processing

Premium subscriptions are processed by Paddle, our payment provider. PetRaters does not store your credit card or payment details. Paddle's privacy policy applies to payment data. See paddle.com/legal/privacy.

5. Data Retention

We retain your account data for as long as your account is active. If you wish to delete your account and all associated data, contact us at contact@petraters.com.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. Log in to edit your profile, or contact us to request complete data deletion.

7. Security

We use bcrypt password hashing, HTTPS encryption, CSRF protection, and prepared SQL statements to protect your data. No system is 100% secure, but we take industry-standard measures to safeguard your information.

8. Contact

Questions about this policy? Contact us at our contact page or email contact@petraters.com.